Shipping Conditions.
IMPOSSIBLE FABRICATIONS COVID UPDATE
Crazy times right now around the world! Given these circumstances, our couriers are experiencing increased volumes in their delivery networks across all of Australia. Some freight carriers are also experiencing technical issues, which means they have in some circumstances been unable to provide tracking details or make deliveries on time. If you have not seen a scan on your parcel within 4 business days since the date you received the shipping email, please let us know and we'll investigate with the courier.
Whilst we aim to provide the most accurate delivery time for your order and we are seeing the majority of orders being delivered within the expected timeframe, you may need to allow for additional time after the quoted delivery date due to unexpected delivery challenges.
We appreciate the love everyone has to upgrade parts in their vehicles, waiting for its next part, so we’ll do everything in our power to overcome these special times. In the meantime, we're working hard to ensure things continue to run smoothly at Impossible Fab. For any issues or questions you may have, you can reach out to us at: admin@impossiblefab.com
How do we get the best i30N products to your door?
We’re able to supply you with the best range of i30N products by:
- Ensuring that we have your desired parts on the shelf ready for shipping immediately.
- Integrating our network with the network of trusted partners into our fulfilment systems.
- Facilitating certain special orders that may be custom built for your specific needs to tailor for your special i30N.
We will provide notifications at each step of the fulfilment, delivery process and update you as soon as we can if a product is going to be longer than the expected delivery time.
How long may shipping take?
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Country
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Estimated Time
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Service
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Australia
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2-7 Days*
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Sendle
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New Zealand
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3-7 Days*
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Sendle
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USA & Canada
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7-21 Days*
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Sendle or Interparcel
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UK and Surrounding
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5-10 Days*
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Sendle or Interparcel
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Asia Pacific
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6-21 Days*
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Sendle or Interparcel
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Rest of the World
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7-21 Days*
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Sendle Or Interparcel
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Local Pick-up
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Pick Up
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Local Pickup from Our warehouse in Moorebank, NSW 2170
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* Timeframe estimates are from when the parcel is sent and only account for business days. All orders are processed and sent as soon as possible as we know how important it is to receive your next upgraded part. These do not include delays outside our control.
How do I track my order?
Once checkout is complete, you’ll receive an email with your tracking number so that you can keep an eye on your order.
Please allow time for our team to source and pack your order for delivery before receiving a dispatched notification.
Rest assured, our goal is always to ensure you receive your items ASAP and in the best prestige condition it is supposed to be.
Deliveries are typically made between Monday and Friday during business hours (7am – 3pm). May vary due to your location**
Can I pick my order up from you?
Indeed you can pick up from our shop location. We would love to meet you in the flesh and discuss any questions or issues you may come across, Our pick-up address is located in Cecil Hills NSW, 2171.
Can I send my order to a PO Box
We prefer not to freight or ship to a PO Box due to the fact that not all of our parts can be shipped to a PO Box (i.e. too large, dangerous goods etc),
Can I change or cancel my order?
You can change or cancel your order at any point before it is dispatched. All orders are typically dispatched within 48 hours of payment, so please get in touch with us as soon as possible about changes or cancellations. There is a 15% restocking fee, please see our Returns Policy for more information.
Do you ship internationally?
Yes we do ship internationally. Please get in contact with us before you place an order to make sure that our courier services can reach you. If you have any special requirements, please get in touch and we will see how we can help.
Taxes & Duties
Our postal charge does not include taxes and duties, which may be applied by customs in the country of delivery. All payments of taxes & duties are the responsibility of the customer and usually determined on the value of your order. Orders will not be refunded if taxes and duties are not paid and you choose to not pick up your order.
The following links are to assist with estimating some countries T+D's.
NZ | https://www.customs.govt.nz/personal/online-shopping/
Canada | https://www.cbsa-asfc.gc.ca/import/postal-postale/dtytx-drttx-eng.html